We’re covering our most asked questions. We’ll answer all your top questions in the list below.

When will my order be sent?

For in-stock products, we ship within 24 business hours. If your item is made-to-order, it may take a little longer — but we’ll keep you updated every step of the way.

Do you ship internationally?

Not just yet — for now, we ship within Australia only, but we’d love to share Mushroom Culture with the world soon.

Do you have shipping limitations for some states?

Yes — unfortunately, Western Australia’s biosecurity rules mean we can’t send cultures, spawn, or grow kits there.

Do you guarantee your products?

Absolutely. Every kit, mushroom, and supply we offer is backed by our Mushroom Culture Guarantee. We want you (and your family) to succeed and enjoy the process, so if something isn’t right, we’ll make it right. Just reach out — we’re here to help you grow with confidence.

📧 Email: mushroom.culture@outlook.com

📞 Phone: 0419 517 542

I need to change my shipping address; how do I proceed?

If you need to update your address, please email us from the same address used to place your order. We’ll confirm once it’s updated. If your order has already shipped, changes can’t be made, but you may contact Australia Post directly for assistance.

Didn't find what you were looking for? Feel free to contact us at any time!